STARTRAK WEBSITE PRIVACY POLICY
This Privacy Statement discloses the information gathering and dissemination
practices of StarTrak Systems LLC in connection with the World Wide Web site
located at www.startrak.com (collectively, the "Site").
The Site is controlled and operated by StarTrak Systems LLC from its offices in the
United States.
This Privacy Statement addresses only StarTrak Systems' practices regarding information
collected directly from the Site – it does not address or govern any information
gathering or dissemination practices related to information collected by way of other
means or media, whether off-line or otherwise.
ORBCOMM Headquarters can be contacted by mail at 395 W Passaic Street, Suite 325, Rochelle Park, NJ 07662 USA, by phone at 1.703.433.6300 (within the United States),
or by e-mail at
sales@orbcomm.com.
1. Collection of Personal Information from Site Visitors
StarTrak Systems LLC may collect or track (1) the home server domain names,
e-mail addresses, type of client computer, files downloaded, search engine
used, operating system, and type of Web browser of visitors to the Site, (2)
the e-mail addresses of visitors that communicate with StarTrak Systems via
e-mail, (3) information knowingly provided by the visitor in online order
forms, sign-up forms, contact forms, online resume submissions, registration
forms, surveys, e-mail, and other online avenues (including, without limitation,
demographic and personal profile data), and (4) aggregate and user-specific
information regarding which pages Site visitors access.
StarTrak Systems may place Internet "cookies" and digital "certificates" on
visitors' hard drives. Internet cookies save data about individual visitors,
such as the visitor's name, password, user-name, screen preferences, and the
pages of a site viewed by the visitor. When the visitor revisits the Site, StarTrak
Systems may recognize the visitor by the Internet cookie and customize the
visitor's experience accordingly. Visitors may decline Internet cookies, if
any, by using the appropriate feature of their Web client software, if
available. A digital certificate is an
attachment to an electronic message used for security purposes. The certificate
verifies that the user sending a message is who he or she claims to be, and
provides the receiver with the means to encode a reply.
A certificate contains the domain name for which the certificate was
issued, the owner of the certificate and the domain name, the physical location
of the owner and the validity dates of the certificate. When the visitor revisits the Site, the
server authenticates itself to the web browser by
presenting the digital certificate. The certificate is proof that an
independent trusted third party has verified that the website belongs to the visitor
it claims to belong to. A valid
certificate gives StarTrak Systems' clients confidence
that they are sending personal information securely, and to the right place.
StarTrak Systems also may
use Web bugs to gather, store, and track certain information related to your
visit to and activity on the Site. A Web "bug" is a file object, which can be a
graphic image such as a transparent one pixel-by-one pixel graphics file, which
is placed on a Web page or in an e-mail message to monitor user activity. A Web
bug can gather, for example, the IP address of your computer, the time the Web
page was viewed, and the type of browser used.
When a visitor performs a search within the Site, StarTrak Systems may record information identifying
the visitor or linking the visitor to the search performed. StarTrak Systems may
also record limited information for every search request and use that
information to solve technical problems with the services available directly or
indirectly in connection with the Site and to calculate overall usage
statistics.
2. Use of Personal Data Collected
Personal data collected by StarTrak Systems may be used by StarTrak Systems for
many reasons, for example, for editorial and feedback purposes, for marketing
and promotional purposes, for a statistical analysis of users' behavior, for
product development, for content improvement, for fulfillment of a requested
transaction or recordkeeping, or to customize the content and layout of the
Site. Aggregate data on visitors' home servers may be used for internal
purposes, and individually identifying information, such as names, postal and
e-mail addresses, phone numbers, and other personal information which visitors
voluntarily provide to StarTrak Systems may be added to StarTrak Systems'
databases and used for future calls and mailings regarding Site updates, new
products and services, and upcoming events.
StarTrak Systems also may use Site visitor data to contact the Site visitors
regarding account status and changes to the subscriber agreement, privacy
statement, and any other policies or agreements relevant to Site visitors.
3. Disclosure of Personal Data to Third Parties
Aggregate
data on visitors' home servers may be provided to marketing, promotion, and
similar firms. Identifiable and non-identifiable visitor information and data
which visitors provide to StarTrak Systems may be provided to third parties who
provide products, information, or services which StarTrak Systems believes that
visitors may be interested in directly or indirectly purchasing or obtaining.
Identifiable or non-identifiable data also may be disclosed or distributed to
another party with which StarTrak Systems enters or reasonably may enter into a
corporate transaction, such as, for example, a merger, consolidation,
acquisition, or asset purchase, or to a third party pursuant to a subpoena,
other form of legal process, or a request by or on behalf of any local, state,
federal, or other government department or agency.
While StarTrak Systems may undertake efforts to see that any third party to
which StarTrak Systems shares, rents, sells, or otherwise discloses personal
data is under a contractual obligation to use the personal data solely for the
purposes for which the data was disclosed, such third parties are independent
third parties over which StarTrak Systems exercises no control, and StarTrak Systems
is not responsible for their conduct, actions, omissions, or information handling
or dissemination practices and StarTrak Systems will not be liable therefore.
This Site may contain links to other World Wide Web sites or advertisements for
or placed by third parties. StarTrak Systems is not responsible for the privacy
practices of such Web sites, advertisers, or third parties, or for the content
of such sites or advertisements. It is possible that these links or
advertisements, themselves, may be used by third parties or others to collect
personal or other information about Site visitors. It is solely the visitors'
obligation to review and understand the privacy practices and policies of these
other Web sites and of these advertisers and third parties.
4. Security Measures
StarTrak Systems has implemented numerous security features to prevent the
unauthorized release of or access to personal information. For example,
employees responsible for operation and maintenance of the Site are asked to
sign a non-disclosure agreement. Please be advised, however, that the
confidentiality of any communication or material transmitted to or from StarTrak
via this Site or e-mail cannot be guaranteed. Accordingly, StarTrak Systems is
not responsible for the security of information transmitted via the Internet.
Instead of communicating with StarTrak Systems LLC via e-mail or the Internet,
visitors can contact ORBCOMM Headquarters by mail at 395 W Passaic Street, Suite 325, Rochelle Park, NJ 07662 USA, by phone at 1.703.433.6300 (within the United States).
5. Opt-Out Right
Except in connection with StarTrak Systems' provision of services, information,
and products requested by a visitor, the visitor may opt out of having his or
her personally identifiable information, which has been voluntarily provided to
StarTrak Systems through an account registration, customer order, or electronic
news or information subscription, prospectively retained by StarTrak Systems,
used by StarTrak Systems for secondary purposes, or disclosed by StarTrak Systems
to third parties by contacting StarTrak Systems via postal mail, e-mail, or
telephone at the addresses set out above. (This does not apply to collection of
the type of Web browser of the visitor to the Site or to information provided
or collected that does not meet the above description.)
6. Access to and Ability to Correct Personal Data
Upon a visitor's request via postal mail, e-mail, or phone, StarTrak Systems will
provide to the visitor a summary of any personally identifiable information
retained by StarTrak Systems regarding the visitor, which information has been
voluntarily provided to StarTrak Systems through the Site through an account
registration, customer order, or electronic news or information subscription. A
visitor may modify, correct, change or update their personally identifiable
information by contacting StarTrak Systems via postal mail, e-mail, or
telephone at the address or number above.
7. Right to Change Privacy Statement
StarTrak Systems may change this Privacy Statement at any time. Notice of any
new or revised Privacy Statement, as well as the location of the new or revised
statement, will be posted on the Site for at least 60 days after the change. It
is the obligation of users visiting the Site before the change to learn of
changes to the Privacy Statement since their last visit. Any change to this
Privacy Statement shall be effective as to any visitor who has visited the Site
before the change was made.
8. Date Privacy Statement Effective
This Privacy Statement is effective April 27, 2005.